ABOUT US
Product Reviews
Read our lovely product reviews below.
We're always here for you!
🎄Christmas Online Contact Opening Times 🎄
Our Customer Service team will be operating on adjusted opening hours over the Christmas and New Year period, as we take some time with our families during the festive season.Please see our online contact hours below:
- Christmas Eve: 8:00am – 3:00pm
- Christmas Day: Closed
- Boxing Day: Closed
- New Year’s Eve: 8:00am – 4:00pm
- New Year’s Day: Closed
Outside of these hours, you can still shop online as usual. Any enquiries received while we’re closed will be responded to as soon as we return.
Thank you for your understanding and for being part of the Natural Baby Shower community!
There’s lots to consider when shopping for your little one, that’s why we’re only a phone call or click away. Whether you need expert advice, have a question about a product or an existing order - contact us using your preferred method below. Our Customer Service Team are real people who are more than happy to help.
Contact Us
Phone
Call us
Need to chat? We're here to help. Simply choose option 1 for customer service or option 2 for our Surrey Store.
Christmas Opening Times:
- Christmas Eve: 8:00am- 3:00pm
- Christmas Day: Closed
- Boxing day: Closed
- New years eve: 8:00am- 4:00pm
- New Years Day: Closed
Standard Times:
- Monday to Friday- 8am to 8pm
- Saturday - 9am to 5.30pm
- Sunday - 11am to 4pm
Feel free to leave us a message outside of these hours and we'll get back to you as soon as possible.
You can email us at any time, and we will get back to you as quickly as possible.
Contact us on support@kidtoykingdom.com.
Got a question about your product warranty? Please complete our online form here.
Live chat
Our customer service team are online at the following times, to answer all of your quick questions... just click the green button in the right-hand corner to connect!
Christmas Opening Times:
- Christmas Eve: 8:00am- 3:00pm
- Christmas Day: Closed
- Boxing day: Closed
- New years eve: 8:00am- 4:00pm
- New Years Day: Closed
Standard Times:
- Monday to Friday- 8am to 8pm
- Saturday - 9am to 5.30pm
- Sunday - 11am to 4pm
In-store
We can’t wait to welcome you to our Surrey Store! Our nursery specialists are available to offer you expert advice, helping you through every stage of your parenting journey.
Holiday Opening Hours:
- Mon 22nd Dec - 9am - 5:30pm
- Tues 23rd Dec - 9am - 5:30pm
- Christmas Eve - CLOSED
- Christmas Day - CLOSED
- Boxing Day - CLOSED
- Sat 27th Dec - 9am - 5:30pm
- Sun 28th Dec - 11am - 4pm
- Mon 29th Dec - 9am - 5:30pm
- Tues 30th Dec - 9am - 5:30pm
- New Years Eve - 9am - 4pm
- New Years Day - CLOSED
- Fri 2nd Jan - 9am - 5:30pm
Standard Opening Hours:
- Tuesday to Saturday: 9am to 5:30pm
- Sunday and bank holidays: 11am to 4pm
Do you offer a Price Match Service?
Yes, we offer a Price Match Request Service to ensure you’re getting the best price on your purchase. If you find a lower price elsewhere or need assistance with a product excluded from promotions, let us know, and we’ll do our best to match it.
We research every brand and product before we sell it, to ensure they are one’s families can trust.
We are proud of our expert customer service team who are always on hand to help answer any questions and offer their expert advice.
We want you to be able to shop with us with confidence so we offer a seamless and hassle-free 60-days returns process.
For extra peace of mind we offer our standard warranty on all our products against fault and breakage.
All our packaging is sustainable and recyclable and we use only the essential amount with no space waste inside boxes.
We're rated 5 stars for our excellent customer service, delivery, aftercare and wide product range.
We ask real parents to do real reviews on our products to ensure they really are best for baby and best for you.
Earn points with every purchase you make, then turn those points into money off your next purchase.
