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Product Warranties

Support warranties and after sales via our efficient portal.

We want you to be able to shop with confidence, so we offer a warranty on all our products against fault and breakage. Some manufacturers we stock offer extra periods of warranty cover for their products, please see below for more information. If you have an issue relating to your purchased product, please place a claim by clicking the button below.

In order to process your request efficiently, please provide us the details listed below.

  • Your order number
  • The serial number of your product
  • Photo/videos of the fault
  • A short description of the fault and how it happened
  • Your contact details including your telephone number and current home address

We research every brand and product before we sell it, to ensure they are one’s families can trust.

We are proud of our expert customer service team who are always on hand to help answer any questions and offer their expert advice.

We want you to be able to shop with us with confidence so we offer a seamless and hassle-free 60-days returns process.

For extra peace of mind we offer our standard warranty on all our products against fault and breakage.

All our packaging is sustainable and recyclable and we use only the essential amount with no space waste inside boxes.

We're rated 5 stars for our excellent customer service, delivery, aftercare and wide product range.

We ask real parents to do real reviews on our products to ensure they really are best for baby and best for you.

Earn points with every purchase you make, then turn those points into money off your next purchase.